The healthcare service delivery paradigm has significantly changed due to technological advancements coupled with recent mandates and restrictions on in-person care delivery established since the Coronavirus Disease 2019 (COVID-19) public health emergency. As a result, delivery of healthcare services using telehealth has become commonplace. This chapter provides an overview of telehealth policies including federal and state telehealth regulations; waivers implemented during the COVID-19 pandemic regarding privacy and security, location, provider eligibility, licensure requirements, and controlled substance regulations; financial and service reimbursement policies that constrain telehealth use; and patient and provider experiences with telehealth.

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Telehealth: Overview, Policy, and Reimbursement

  • Velma L. Payne

摘要

The healthcare service delivery paradigm has significantly changed due to technological advancements coupled with recent mandates and restrictions on in-person care delivery established since the Coronavirus Disease 2019 (COVID-19) public health emergency. As a result, delivery of healthcare services using telehealth has become commonplace. This chapter provides an overview of telehealth policies including federal and state telehealth regulations; waivers implemented during the COVID-19 pandemic regarding privacy and security, location, provider eligibility, licensure requirements, and controlled substance regulations; financial and service reimbursement policies that constrain telehealth use; and patient and provider experiences with telehealth.