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Building on the case studies, this chapter maps the strategic evolution from denial/suppression to partial transparency and rebuild/bolster moves, consistent with SCCT’s attribution logic. It contrasts SL-1’s secrecy, TMI’s confusion and partial recovery, and Chernobyl’s opacity with Fukushima’s “citizen sensors,” hashtag publics, and crowdsourced radiation mapping—then extends the analysis to COVID-19 infodemics across TikTok, Instagram, YouTube, and Twitter/X. The chapter demonstrates how the path from broadcast scarcity to platform abundance redistributed authority, compressed witness-to-publication time, and made dialogic responsiveness, transparent uncertainty, and equity-by-design central to credibility and compliance.

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Evolving Crisis Communication: From Nuclear Accidents to Pandemic Infodemics in a Platform World

  • 章节

  • 发表日期：

    2026年

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  • Jiankun Gong,
  • Muhammad Zaiamri Zainal Abidin,
  • Kwan Hoong Ng

摘要

Building on the case studies, this chapter maps the strategic evolution from denial/suppression to partial transparency and rebuild/bolster moves, consistent with SCCT’s attribution logic. It contrasts SL-1’s secrecy, TMI’s confusion and partial recovery, and Chernobyl’s opacity with Fukushima’s “citizen sensors,” hashtag publics, and crowdsourced radiation mapping—then extends the analysis to COVID-19 infodemics across TikTok, Instagram, YouTube, and Twitter/X. The chapter demonstrates how the path from broadcast scarcity to platform abundance redistributed authority, compressed witness-to-publication time, and made dialogic responsiveness, transparent uncertainty, and equity-by-design central to credibility and compliance.