Digitalization and Standardization of Industrial Processes: Enhancing Information Management and Maintenance in the Cork Composites Sector
摘要
With the increasing complexity of industrial processes and growing pressure for greater efficiency, Business Intelligence (BI) solutions have emerged as a strategic pillar to standardize operations and improve information management. This paper, based on a project carried out in an industrial company in the cork composite sector, demonstrates how the integration of digital tools developed within a low-code platform (e.g., Power BI and Power Apps), Lean principles, and Industry 4.0 concepts can drive operational and maintenance performance in the sector. The case study focuses on a recent and complex production line, characterized by the absence of historical data and a high frequency of breakdowns. The implementation of a digital tool for information centralization revealed potential to reduce downtime, improve traceability, and increase overall efficiency. Preliminary results show positive acceptance, reinforcing the importance of Business Intelligence as a driver of informed decision-making and the creation of collaborative and sustainable environments.