Implementing and applying inclusive practices is not simple nor necessarily obvious even as an inclusive thinker. In business, people with disabilities (PWD) can be considered a niche and small market, which can be detrimental to finding funding and support for development projects. In addition, new technologies, such as artificial intelligence (AI), lack sufficient data that represent the diversity of PWD so implementing inclusion using AI is more of a guessing game rather than being rooted in evidence. However, there are numerous examples, such as on-screen keyboards with word prediction for mobile devices provided as an example in this chapter, that have exploited the many years of research and development from niche markets targeted at and made commercially available for PWD. These examples demonstrate how Inclusive Design (ID) and thinking can result in a wide market reach, saving early research and development effort and being inclusive from the beginning.

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Development Practices and Implementation

  • Deborah Fels,
  • Shital Desai,
  • Margot Whitfield,
  • Peter Pennefather,
  • Evan Hibbard

摘要

Implementing and applying inclusive practices is not simple nor necessarily obvious even as an inclusive thinker. In business, people with disabilities (PWD) can be considered a niche and small market, which can be detrimental to finding funding and support for development projects. In addition, new technologies, such as artificial intelligence (AI), lack sufficient data that represent the diversity of PWD so implementing inclusion using AI is more of a guessing game rather than being rooted in evidence. However, there are numerous examples, such as on-screen keyboards with word prediction for mobile devices provided as an example in this chapter, that have exploited the many years of research and development from niche markets targeted at and made commercially available for PWD. These examples demonstrate how Inclusive Design (ID) and thinking can result in a wide market reach, saving early research and development effort and being inclusive from the beginning.