This research evaluates student satisfaction with the use of e-learning systems in universities. As for the design principle, the study will help drive the evolution of systems that ensure they respond to the expressed needs of students and, therefore, positively impact learning outcomes. The study will use a mix of quantitative survey questionnaires and qualitative feedback to measure usability and other dimensions like reliability in terms of system use and support for the learner plus motivation, interaction, and the learning experience itself. Data on 201 students from various universities were collected. Such findings promise to provide valuable insight into the strengths and weaknesses of existing e-learning systems at present. This, therefore, demands better-designed systems that are more user-friendly and incentivize collaboration. The findings thus hint that continuous feedback, ease of access on mobile platforms, and tools that foster practical learning become salient factors that enhance student satisfaction. The study will, therefore, add value to the ongoing endeavor to make e-learning systems more user-friendly and come up with a framework through which the quality of digital education can be enhanced both nationally and internationally.

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Evaluating Student Satisfaction with E-learning Platforms: A Usability and Engagement Perspective

  • Adnan Hassan Alsarayreh

摘要

This research evaluates student satisfaction with the use of e-learning systems in universities. As for the design principle, the study will help drive the evolution of systems that ensure they respond to the expressed needs of students and, therefore, positively impact learning outcomes. The study will use a mix of quantitative survey questionnaires and qualitative feedback to measure usability and other dimensions like reliability in terms of system use and support for the learner plus motivation, interaction, and the learning experience itself. Data on 201 students from various universities were collected. Such findings promise to provide valuable insight into the strengths and weaknesses of existing e-learning systems at present. This, therefore, demands better-designed systems that are more user-friendly and incentivize collaboration. The findings thus hint that continuous feedback, ease of access on mobile platforms, and tools that foster practical learning become salient factors that enhance student satisfaction. The study will, therefore, add value to the ongoing endeavor to make e-learning systems more user-friendly and come up with a framework through which the quality of digital education can be enhanced both nationally and internationally.