This chapter critically examines the role of digital corporations in perpetuating exclusion. It analyses business models that prioritise profit over access, including data monetisation, platform monopolies, and exclusionary design practices. The chapter highlights ethical concerns around surveillance capitalism and the marginalisation of non-commercial users. It calls for corporate accountability, transparency, and inclusive innovation strategies that serve the public interest.

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How Digital Companies Contribute to Digital Exclusion

  • Tarnveer Singh

摘要

This chapter critically examines the role of digital corporations in perpetuating exclusion. It analyses business models that prioritise profit over access, including data monetisation, platform monopolies, and exclusionary design practices. The chapter highlights ethical concerns around surveillance capitalism and the marginalisation of non-commercial users. It calls for corporate accountability, transparency, and inclusive innovation strategies that serve the public interest.