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In recent years, highly automated Micro and Nano Fulfilment Centres have emerged in densely populated urban centres. Micro Fulfilment Centres (from approx. 900 m2 to 4000 m2) and Nano Fulfilment Centres (approx. 75 m2) are designed to ensure the fulfilment of pre-prepared orders from Urban Consolidation Centres (UCCs) to end consumers. Orders can be fulfilled using conventional or automated delivery methods, with a focus on operational efficiency and sustainability. This paper presents a conceptual model for order fulfilment to end consumers using Nano Fulfilment Centres (NFCs). The main challenges related to the design and operation of NFCs for Smart Cities are presented. Various technologies that can be used in NFCs on an operational level (fully automated, semi-automated) are identified. Finally, the influence of these technologies on the operational efficiency of NFCs is explained.

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Nano Fulfilment Centres in Smart Cities

  • 会议论文

  • 发表日期：

    2026年

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  • Tone Lerher,
  • Darko Hercog,
  • Primož Bencak,
  • Matjaž Šraml,
  • Boris Jerman

摘要

In recent years, highly automated Micro and Nano Fulfilment Centres have emerged in densely populated urban centres. Micro Fulfilment Centres (from approx. 900 m2 to 4000 m2) and Nano Fulfilment Centres (approx. 75 m2) are designed to ensure the fulfilment of pre-prepared orders from Urban Consolidation Centres (UCCs) to end consumers. Orders can be fulfilled using conventional or automated delivery methods, with a focus on operational efficiency and sustainability. This paper presents a conceptual model for order fulfilment to end consumers using Nano Fulfilment Centres (NFCs). The main challenges related to the design and operation of NFCs for Smart Cities are presented. Various technologies that can be used in NFCs on an operational level (fully automated, semi-automated) are identified. Finally, the influence of these technologies on the operational efficiency of NFCs is explained.