The core changes in the luxury industry are caused by the prompt development of digital transformation and artificial intelligence (AI). Luxury brands have historically been defined by exclusivity, heritage, and craftsmanship. However, to improve customization, optimize workflow, and reconsider customer interaction, luxury brands began to employ AI. While preserving the spirit of luxury, the brand’s strategy is being transformed by AI-driven technologies, including blockchain authentication, machine learning, and modeling. This research examines how AI enables luxury brands to deliver exceptionally personalized shopping experiences, forecast consumer data, and optimize supply chain performance. To guarantee the authenticity of products, improve transparency, and prevent counterfeiting, it is essential to implement blockchain infrastructure. Augmented reality (AR), virtual reality (VR), and metaverse-based luxury shopping are revolutionizing consumer experiences in high-end markets. Despite these developments, luxury brands continue to struggle to strike a balance between exclusivity and innovation. Maintaining a brand’s reputation requires a thoughtful approach, even as AI enhances sustainability and process optimization. In a fast-growing market, this research examines significant AI-driven changes. It offers tactical suggestions for how luxury businesses may embrace digital innovation while maintaining their exclusivity, heritage, and authenticity.

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The Luxury Industry in the Age of AI: Innovation, Exclusivity, and Digital Transformation

  • Karmen Hamlet Grigoryan,
  • Marianna Garnik Torosyan,
  • Hratsin Garnik Torosyan,
  • Harutyun Garnik Torosyan

摘要

The core changes in the luxury industry are caused by the prompt development of digital transformation and artificial intelligence (AI). Luxury brands have historically been defined by exclusivity, heritage, and craftsmanship. However, to improve customization, optimize workflow, and reconsider customer interaction, luxury brands began to employ AI. While preserving the spirit of luxury, the brand’s strategy is being transformed by AI-driven technologies, including blockchain authentication, machine learning, and modeling. This research examines how AI enables luxury brands to deliver exceptionally personalized shopping experiences, forecast consumer data, and optimize supply chain performance. To guarantee the authenticity of products, improve transparency, and prevent counterfeiting, it is essential to implement blockchain infrastructure. Augmented reality (AR), virtual reality (VR), and metaverse-based luxury shopping are revolutionizing consumer experiences in high-end markets. Despite these developments, luxury brands continue to struggle to strike a balance between exclusivity and innovation. Maintaining a brand’s reputation requires a thoughtful approach, even as AI enhances sustainability and process optimization. In a fast-growing market, this research examines significant AI-driven changes. It offers tactical suggestions for how luxury businesses may embrace digital innovation while maintaining their exclusivity, heritage, and authenticity.