The study addresses the challenge of effectively utilizing knowledge management and decision-making processes to enhance organizational performance. With rapid advancements in information technology and the evolution of knowledge management in the twenty-first century, organizations face complexities in implementing these processes effectively. Additionally, decision-making in complex and ill-structured situations remains a critical challenge for managers, impacting organizational success. The study aims to explore the impact of knowledge management and decision-making on organizational performance, specifically assessing how these critical aspects influence the efficacy and competitive edge of organizations in a knowledge-driven economy. The key findings indicate that both knowledge management and decision-making are essential for improving organizational performance. Effective knowledge management enables organizations to harness and leverage intellectual capital for innovation and operational efficiency, while adept decision-making allows managers to respond appropriately to opportunities and challenges, thereby enhancing organizational outcomes.

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Integrating Knowledge Management and Decision-Making: Enhancing Organizational Performance in the Digital Age: A Review

  • Omar Wassef Hijazeen,
  • Hala M. Alayed,
  • Almontaser Abdallah Qadorah,
  • Fawwaz Tawfiq Awamleh,
  • Ala’a M. Al-Momani,
  • Rokaya Albdareen

摘要

The study addresses the challenge of effectively utilizing knowledge management and decision-making processes to enhance organizational performance. With rapid advancements in information technology and the evolution of knowledge management in the twenty-first century, organizations face complexities in implementing these processes effectively. Additionally, decision-making in complex and ill-structured situations remains a critical challenge for managers, impacting organizational success. The study aims to explore the impact of knowledge management and decision-making on organizational performance, specifically assessing how these critical aspects influence the efficacy and competitive edge of organizations in a knowledge-driven economy. The key findings indicate that both knowledge management and decision-making are essential for improving organizational performance. Effective knowledge management enables organizations to harness and leverage intellectual capital for innovation and operational efficiency, while adept decision-making allows managers to respond appropriately to opportunities and challenges, thereby enhancing organizational outcomes.