Project Management Tools and Techniques for Information Systems Remote Teams
摘要
This study aims to explore the Effectiveness of Project Management Tools and Techniques in Remote Information System Teams. Remote workers have increased over the past years, especially after the outbreak of COVID-19, and organizations implemented remote work strategies in an attempt to stay functional and make proper use of their employees. Managing the employees to effectively deliver while working remotely has been aided by Project Management Tools and Techniques. However, there is little research on the effectiveness of the techniques and tools in promoting communication, collaboration, and productivity among remote teams. Qualitative and quantitative approaches were used to collect primary and secondary data. A simple random sampling strategy was utilized to collect responses from a sample of 50 respondents, interviewed using an online Survey method (Google Forms). UAE comprises people from diverse professions, and their opinions, suggestions, and feedback helped answer research questions. A sample of 19 responses was used for analysis, and to avoid repetitive data, irrelevant data, incomplete responses, and repetitive responses, a simple random sampling technique was employed. Secondary data was collected using findings from previous studies on a similar topic. Google Scholars Website was used to find previous literature on the same. The secondary data provided an in-depth understanding of the research topic and provided answers to the research questions. A mixed approach was necessary due to the study objectives requirements, and adopting one approach would have been ineffective at exploring the study objectives. The qualitative research analyzed opinions, assumptions, behaviors, and characteristic behaviors. The literature review provided the empirical analysis of the study, justifying the qualitative nature of the study. On the other hand, the primary data findings proved the research hypothesis. The findings indicated that PM tools and techniques improve communication, collaboration, and productivity among remote IS teams. The tools face technical issues, and other factors such as skills, motivation, device availability, and Traditional teams, utilize face-to-face channels, with little or no technology application, and are comprised of individuals from the same culture. Unlike them, remote teams comprise people from different social groups and cultures, necessitating intense application of technology in their management (Краснокутська and Podoprykhina in Eur. J. Manag. Issues, 28, 34–40 (2020) [1]). This makes the effectiveness of the virtual team vary depending on the project deliverables and the team’s competencies management influence the effectiveness of the PM tools and techniques. The study recommends the adoption of the latest PM tools and techniques to increase communication, collaboration, and productivity among remote teams. Further studies to investigate the role of personality traits in influencing the effective use of PM tools and techniques.