The Impact of Hospital Leadership Styles on Staff Performance and Patient Satisfaction
摘要
Hospital leadership styles are crucial determinants of employee performance and patient satisfaction. In this research, secondary research findings are integrated to explore the influence of transformational, transactional, and laissez-faire leadership styles on healthcare delivery. Transformational leadership is always linked with greater staff engagement, job satisfaction, and better patient care outcomes. Transactional leadership is less consistent in its findings, typically enhancing short-term efficiency but with little developmental impact over the long term. Laissez-faire leadership has typically been associated with negative organizational performance because of the lack of direction and responsibility. The literature highlights the requirement for healthcare managers to embrace transformational styles as a means to create a safe work environment as well as an improved patient experience. Emotional intelligence, communication skills, and encouraging teamwork should feature prominently in any future leadership programs aimed at enabling sustainable healthcare greatness. (Alilyyani, B., Wong, C. A., & Cummings, G. G., 2018), Effective hospital leadership has a profound impact on the performance of staff as well as patient satisfaction. The current paper integrates evidence from research studies to explore how the transformational, transactional, and laissez-faire styles of leadership influence healthcare. The review emphasizes the significance of leadership in creating an optimistic workplace culture, improving staff participation, and finally enhancing patient care. (Wong, C. A., & Cummings, G. G. (2013))