In modern work environments, the ability to effectively access, interpret, and act upon information is a key driver of productivity and well-being. However, traditional evaluation approaches often fail to capture the nuanced experiences of information consumers navigating complex information systems. This paper introduces a comprehensive methodology for evaluating the Information Consumer Experience (ICX) in real-world organizational contexts. Grounded in principles from Human-Computer Interaction (HCI), Customer Experience (CX), and workplace studies, we present a conceptual model of ICX alongside a structured evaluation framework. The methodology integrates both qualitative and quantitative techniques—including interviews, surveys, and data analysis—to provide a holistic understanding of how individuals engage with information. It unfolds across three interrelated stages: the Characterization Stage, the Experimentation Stage, and the Analysis Stage, each comprising sequential sub-stages aligned with key phases of the evaluation process. To our knowledge, this is the first formal approach designed to evaluate ICX across diverse organizational settings, offering actionable insights and recommendations for enhancing the information consumer experience.