This paper reviews people’s interest in and experience of smart home technology as well as barriers for its adoption. Two survey studies were carried out. The first, based in the UK, surveyed people’s levels of interest in technology in the future smart kitchen. There was clear interest in innovations that increased safety and security, while designs that made life easier through better comfort and convenience were also appreciated. The second survey studied the impact of smart home technology on individuals in the UK and South Korea who were experiencing physical discomfort. It was found that while most participants were aware of smart home products, the take up of them was more limited. However, those that were currently using it were generally satisfied with it. Reasons for dissatisfaction and prioritised features for the smart home devices are also reported as well as recommendations for addressing smart home user issues.