This study proposes a non-face-to-face mentoring interaction system between middle-aged and younger adults as a means to provide psychological support for socially isolated individuals. The phenomenon of hikikomori, originally coined in Japan, has emerged as a global issue of social isolation, exacerbated by the rapid proliferation of remote work, contactless culture due to the COVID-19 pandemic, and the growing impact of digital addiction. In South Korea, as of 2021, approximately 538,000 young people were reported to be experiencing social isolation, yet systemic support remains insufficient. In response, this study conceptualizes an interaction model that categorizes isolated users by age group and connects them accordingly. It also designs a staged structure for remote communication, aiming to theoretically examine the potential of this approach to enhance psychological stability and foster social connectedness.

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Communication Mentoring System for Connection: A Study on Linking Isolated Users

  • Jieun Lee

摘要

This study proposes a non-face-to-face mentoring interaction system between middle-aged and younger adults as a means to provide psychological support for socially isolated individuals. The phenomenon of hikikomori, originally coined in Japan, has emerged as a global issue of social isolation, exacerbated by the rapid proliferation of remote work, contactless culture due to the COVID-19 pandemic, and the growing impact of digital addiction. In South Korea, as of 2021, approximately 538,000 young people were reported to be experiencing social isolation, yet systemic support remains insufficient. In response, this study conceptualizes an interaction model that categorizes isolated users by age group and connects them accordingly. It also designs a staged structure for remote communication, aiming to theoretically examine the potential of this approach to enhance psychological stability and foster social connectedness.