During uncertain times, leaders benefit from psychological models to help prioritize how to best support teams. In the previous chapter, we discussed Maslow’s Hierarchy of Needs and how that model helped inform prioritization of staff’s access to nutritious food while on call and a place to stay if they needed to quarantine. Throughout the COVID-19 pandemic, staffing needs shifted drastically and a main leadership challenge was helping teams adapt to those changes. While navigating the demands and impacts on the workforce, use of the psychological model SCARF (Status, Certainty, Autonomy, Relatedness, Fairness) developed by neuroscientist David Rock, helped leaders better serve the social needs of their team members. This chapter delves into the usefulness of the SCARF model to help facilitate increasing and downsizing the clinical workforce.