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This chapter introduces Process Mapping as tools to document, analyze, and improve business processes, comparing their benefits with traditional Standard Operating Procedures (SOPs) and highlighting their role in identifying inefficiencies and supporting continuous improvement.

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Process Mapping and Analysis

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  • 发表日期：

    2026年

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  • David Lapesa Barrera

摘要

This chapter introduces Process Mapping as tools to document, analyze, and improve business processes, comparing their benefits with traditional Standard Operating Procedures (SOPs) and highlighting their role in identifying inefficiencies and supporting continuous improvement.