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This article explores the potential of chatbot technology to address the complex public health challenge of domestic violence (DV). By providing accessible, anonymous, and personalized support, chatbots can empower survivors to seek help and access vital resources, overcoming barriers to traditional support services. We examine the role of public health initiatives in DV prevention and intervention, emphasizing the need for innovative solutions like chatbots to enhance support systems. The Aino AID chatbot, developed within the IMPROVE European project, serves as a case study to illustrate the potential of this technology to improve the lives of those affected by DV. The innovative potential of chatbots in enhancing support systems is a source of inspiration in the field of DV prevention.

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Leveraging Technology for Public Health Intervention: A Case Study of Chatbots in Addressing Domestic Violence

  • 会议论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年

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  • Sónia M. A. Morgado,
  • Sérgio Felgueiras

摘要

This article explores the potential of chatbot technology to address the complex public health challenge of domestic violence (DV). By providing accessible, anonymous, and personalized support, chatbots can empower survivors to seek help and access vital resources, overcoming barriers to traditional support services. We examine the role of public health initiatives in DV prevention and intervention, emphasizing the need for innovative solutions like chatbots to enhance support systems. The Aino AID chatbot, developed within the IMPROVE European project, serves as a case study to illustrate the potential of this technology to improve the lives of those affected by DV. The innovative potential of chatbots in enhancing support systems is a source of inspiration in the field of DV prevention.