Civility Is a Pillar of Medical Professionalism
摘要
Civility is a cornerstone of the medical profession—vital for building trust, enabling clear communication, and delivering the highest quality of patient care. This chapter explores what it truly means to be civil in medicine, why it is essential for caring for patients, and how it strengthens collaboration among all healthcare providers. Civility is more than politeness; it is a professional standard that reduces burnout, improves workplace well-being, and helps prevent medical errors. Here, we present the 14 most important rules for practicing civility—guidelines that can elevate both patient interactions and professional relationships.