Composting is a biological process of great utility in the sustainable use of solid waste. This biotechnological innovation contributes to the circular bioeconomy of waste in urban areas. However, there are instances where citizens lack the technical capabilities to conduct these initiatives efficiently. In this sense, the objective of this study was to highlight the collaborative initiative between the City of Xalapa and Universidad Veracruzana (UV) in which citizens are offered the Virtual Composting Training Program. This qualitative study employed a descriptive and interpretative approach in which the narrative biographical method was used to define the object of study and collect, analyze, and report the data. Among the results, it is worth highlighting that the training program was held six times, with the participation of 219 people. A total of 58.5% of the participants satisfactorily completed the training process and provided evidence of the development of homemade composts in which they had begun to transform organic solid waste. This governance experience demonstrates the value of collaborative alliances between academia, government agencies, and communities in advancing toward a circular bioeconomy. Undoubtedly, citizen education for the bioeconomy can facilitate the separation of waste at source and help to develop capacities for its sustainable use.