The Contact Hour and the Work Hour: Time as an Indicator in University Management
摘要
This chapter focuses on time as an indicator and its role as a management technology. Drawing on two theoretical sources, including the notion of ontological politics concept of social topology, the chapter explores how the ontology of an hour is transformed when a unit of measurement in clock is used to measure other phenomena. This question is studied through an ethnographic case from a Danish university department deploying time as an indicator for two different phenomena: Study program quality and academic staff workload. The analysis demonstrates three different ontologies of time at play simultaneously: A quality ontology of time, a resource ontology of time, and a chronological ontology of time. From a topological perspective, the shifting ontologies of the hour across these ontologies produce an ontological friction that constitutes tensions for academic staff and managers.