Management Substitutes: On the Mixing Desk of the Organization
摘要
A great deal of the leadership literature deals with tricks, big and small, that a person can use to influence decisions through skillful leadership. It explains how managers can act as motivating communicators, convincing problem solvers and popular leaders (Jachtchenko 2021) how leaders are able to achieve extraordinary things through close relationships with their employees (Kouzes and Posner 2017) and how more feeling can unleash the power of emotional intelligence in organizations (Goleman et al. 2013).