Optimizing Digital Communication Strategies for a Small Luxury Fashion Business
摘要
In an era where digital communication is essential for brand growth, small fashion businesses face challenges in building a strong online presence and engaging effectively with customers. This study explores the impact of digital communication strategies on brand visibility and sales performance, focusing on Atelier Cristina Torres, a small-scale fashion atelier in Porto, Portugal. Using the Design Science Research (DSR) methodology, the study identifies key challenges and proposes digital solutions tailored to the brand’s needs. The research involved an in-depth analysis of Atelier Cristina Torres’ digital presence, social media engagement, and branding strategies. Digital tools such as social media content calendars, influencer collaborations, paid advertising, and website improvements were developed and evaluated based on engagement metrics and qualitative feedback from the designer. Findings indicate that optimized digital strategies significantly enhanced brand awareness, customer interaction, and business growth, particularly through increased engagement on Instagram and Facebook. Furthermore, personalized and visually appealing content strengthened the atelier’s identity and fostered customer loyalty. Despite these successes, challenges remain, including algorithmic changes on social media platforms and the atelier’s reliance on organic reach. The study highlights the necessity for continuous adaptation and investment in targeted advertising to sustain digital visibility. The results contribute to the broader understanding of how small fashion businesses can leverage digital communication tools effectively to compete in an evolving market. Future research should explore comparative case studies and the integration of AI-driven marketing strategies for further optimization.