A Framework for Improving Infrastructure Reporting for Public Sector Construction Projects: A Case of KwaZulu-Natal
摘要
It is important to investigate infrastructure reporting in the public sector in South Africa and more specifically in KwaZulu-Natal because the South African government has invested and continues to invest substantial amounts of money to construct social and economic infrastructure in KwaZulu-Natal province. It has become important to find out exactly where infrastructure funds are being spent for service delivery, and it is important to determine value for money achievement through financial infrastructure investment as well as corruption prevention. In order for governments to be able to perform and improve, they need to have received accurate and reliable reports. The study aimed to investigate the development of an infrastructure reporting framework in the KwaZulu-Natal provincial government. The study made use of explanatory sequential mixed methods and findings were documented. The mixed method consisted of a questionnaire that was circulated to industry specialists who are directly involved in infrastructure delivery and reporting in KwaZulu-Natal. A detailed literature review was conducted and substantiated the importance of infrastructure reporting in infrastructure delivery. The literature review further laid a strong foundation towards the understanding of construction reporting. The study also consisted of structured interviews with managers in the infrastructure units in KwaZulu-Natal provincial departments, responsible for infrastructure management and reporting. In this study 11 interviews were conducted and analysed. A case study analysis of existing infrastructure project information as reported by the various sector departments was also done. The analysis of the 147 projects revealed that 8 projects have a project completion dates. The study found that there is a need to develop an infrastructure reporting framework and that the framework must take into consideration the following pillars: positive impact factors, negative impact factors, integrated information technology systems, governance and reporting structure, monitoring and evaluation, the changing external environment, and feedback from stakeholders.