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As Jakarta aspires to be a smart city, integrating digital technologies into urban governance and infrastructure, questions remain about how such developments influence the residential preferences of Generation Z. This study examines two key determinants—water sustainability and urban governance—and their impact on Gen Z’s willingness to remain in Jakarta. Employing a quantitative method, data were collected via an online survey of 120 Gen Z respondents residing in Jakarta. The analysis used Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess the relationships. Results indicate that water sustainability significantly influences Gen Z’s desire to stay, while urban governance shows no significant direct or moderating effect. These findings suggest that ecological resilience, particularly water management, plays a more central role than governance structures in shaping youth urban settlement intentions. Despite Jakarta’s branding as a smart city, its governance efforts remain insufficiently inclusive to meet Gen Z’s expectations. Theoretically, the study extends the value-belief-norm model, and practically, it underscores the need for participatory and environmentally integrated smart city strategies. Limitations include its cross.

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Communicating Smart City Value: How Water Sustainability Influences Generation Z’s Urban Living Preferences

  • 会议论文

  • 发表日期：

    2026年

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  • Michael Christian,
  • Oktafalia Marisa Muzammil,
  • Henilia Yulita,
  • Ratlan Pardede,
  • Edi Purwanto,
  • Fabianus Fensi

摘要

As Jakarta aspires to be a smart city, integrating digital technologies into urban governance and infrastructure, questions remain about how such developments influence the residential preferences of Generation Z. This study examines two key determinants—water sustainability and urban governance—and their impact on Gen Z’s willingness to remain in Jakarta. Employing a quantitative method, data were collected via an online survey of 120 Gen Z respondents residing in Jakarta. The analysis used Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess the relationships. Results indicate that water sustainability significantly influences Gen Z’s desire to stay, while urban governance shows no significant direct or moderating effect. These findings suggest that ecological resilience, particularly water management, plays a more central role than governance structures in shaping youth urban settlement intentions. Despite Jakarta’s branding as a smart city, its governance efforts remain insufficiently inclusive to meet Gen Z’s expectations. Theoretically, the study extends the value-belief-norm model, and practically, it underscores the need for participatory and environmentally integrated smart city strategies. Limitations include its cross.