Sentiment Analysis for Brand Reputation of Smartphones
摘要
The international mobile phone market is getting older, growing in rivalry, and most of the established mobile phone brands are now obsolete due to changing market trends and a lack of product innovation. Another factor for the current volatility in the smartphone business is the entry of new competitors into the market with cutting-edge devices. The consumer has a wide range of options, thanks to this smartphone bug. Due to the fact that all smartphone manufacturers today have identical characteristics and cost the same, consumers are at a loss as to which brand to select. In order to assist Indian smartphone users, this work focuses on identifying the most well-known companies in India. Samsung, Apple, OnePlus, Redmi, and HTC are the brands that were examined. Customers may purchase the most reliable smartphones thanks to this. In their everyday interactions, billions of individuals express their thoughts on the web or through online shopping, which might represent their points of view on a specific topic. This ever expanding body of unprocessed data is a rich source of knowledge for both good and bad decisions. This is accomplished by looking at reviews from different e-commerce websites.