Intelligent communication is a rapidly evolving field that brings together different technologies and concepts to create effective, personalised and intuitive interactions between humans and machines. Various strategies are used to optimize communication processes involving artificial intelligence. The context and audience for which the information is intended are taken into account in order to inform and transfer knowledge and, last but not least, to improve lifestyles. The study presents the main characteristics and concepts of intelligent communication, discusses key technologies that underpin various communication processes. Challenges related to the development and improvement of intelligent interactions between humans and machines with artificial intelligence are explored. It emphasizes that successful Human-Robot Collaboration depends on the responsible application of technological innovation, which is essential for the well-being of society.