The air transportation industry faces a persistent challenge in ensuring efficient and reliable baggage handling, which significantly impacts customer satisfaction and airportAirport operations. This article presents a conceptual reviewConceptual review of blockchain-based baggage managementBaggage management in airport operations, with the goal of streamlining the existing process. Using the properties of blockchainBlockchain (BC), which is decentralized, transparent, and non-erasable, the presented system strives to enhance the tracing, classification, and transportation of baggage from passengers. The introduction of blockchain technologyBlockchain technology is anticipated to reduce mishandling, wear & tear, and provide accountability to all players in the baggage handling chain. This review presents a systematic review of the existing baggage managementBaggage management issues at airportsAirport, the possible applications of blockchainBlockchain (BC) technology, and a conceptual model of its implementation. The work helps enable the implementation of a more optimal, safe, and customer-oriented baggage management system, which, during the final stage, will improve the experience of airport passengers.

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Blockchain Technology-Enabled Baggage Management at the Airport

  • R. Vedapradha,
  • Deepika Joshi

摘要

The air transportation industry faces a persistent challenge in ensuring efficient and reliable baggage handling, which significantly impacts customer satisfaction and airportAirport operations. This article presents a conceptual reviewConceptual review of blockchain-based baggage managementBaggage management in airport operations, with the goal of streamlining the existing process. Using the properties of blockchainBlockchain (BC), which is decentralized, transparent, and non-erasable, the presented system strives to enhance the tracing, classification, and transportation of baggage from passengers. The introduction of blockchain technologyBlockchain technology is anticipated to reduce mishandling, wear & tear, and provide accountability to all players in the baggage handling chain. This review presents a systematic review of the existing baggage managementBaggage management issues at airportsAirport, the possible applications of blockchainBlockchain (BC) technology, and a conceptual model of its implementation. The work helps enable the implementation of a more optimal, safe, and customer-oriented baggage management system, which, during the final stage, will improve the experience of airport passengers.