Repair is one of the main strategies of Circular Economy to extend product lifetimes and reduce their environmental footprint. There are many strategies to promote product repair. Regulations such as the EU 2024/1799 ‘Right to Repair’ directive. Other initiatives come from grassroots movements like the Repair Café International Foundation. Finally, there is a growing body of research into how product design and eco-design aspects can be used to incentivize self repair by consumers. The aim of this study is to explore the current repair landscape of common Small Household Appliances (SHA) in Spain through a semi-quantitative survey, mixing closed and some open-ended questions. The survey was designed to determine whether repair is a common practice, consumers’ past experiences, repair habits and their willingness to repair, and it was disseminated online. Based on the representative sample of 308 responses to the survey, most respondents had repaired their products. Economic factors are the main reason to not repair, while the most common factors that complicate the repair process are related to product accessibility. Extending product lifetime and economic issues drive repair intentions. Finally, measures from the EU’s ‘Right to Repair’ Directive are well received by the public, and product disassembly and ease of diagnosis are chosen as product aspects that motivate repair. Finally, results from this study are compared with previous surveys and a list of product design features to promote repair is proposed.

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Analysis of Consumer Trends and Attitudes Towards Repair of Small Household Appliances in Spain from a Product Design Approach

  • Pedro Rovira-Menaya,
  • Yeray Sañudo,
  • Laura Aguado-González,
  • Carmelo Pina,
  • Jorge Sierra-Pérez

摘要

Repair is one of the main strategies of Circular Economy to extend product lifetimes and reduce their environmental footprint. There are many strategies to promote product repair. Regulations such as the EU 2024/1799 ‘Right to Repair’ directive. Other initiatives come from grassroots movements like the Repair Café International Foundation. Finally, there is a growing body of research into how product design and eco-design aspects can be used to incentivize self repair by consumers. The aim of this study is to explore the current repair landscape of common Small Household Appliances (SHA) in Spain through a semi-quantitative survey, mixing closed and some open-ended questions. The survey was designed to determine whether repair is a common practice, consumers’ past experiences, repair habits and their willingness to repair, and it was disseminated online. Based on the representative sample of 308 responses to the survey, most respondents had repaired their products. Economic factors are the main reason to not repair, while the most common factors that complicate the repair process are related to product accessibility. Extending product lifetime and economic issues drive repair intentions. Finally, measures from the EU’s ‘Right to Repair’ Directive are well received by the public, and product disassembly and ease of diagnosis are chosen as product aspects that motivate repair. Finally, results from this study are compared with previous surveys and a list of product design features to promote repair is proposed.