Privacy-Preserving and Passenger-Oriented Solutions for Air-Rail Multimodal Travels
摘要
Nowadays passenger travels are more and more multimodal. Often advocated as the way to follow to strike a balance between sustainability and travel time, air-rail is a prominent example of multimodality. To accommodate the fast-growing business the travel and tourism industry is experiencing, operators are going through a continuous digital transformation including solutions based on wireless connectivity, smart-sensors, Internet of Things, and Artificial Intelligence. The goal is twofold: improving passenger processing and operations, and passenger experience. On the other hand, significant challenges to tackle and opportunities to unfold in terms of security, privacy, and optimization, are still only partially addressed. The EU H2020 E-CORRIDOR project develops a secure, collaborative, and confidential framework for information sharing and analysis. Solutions for the air-rail multimodal pilot seek to improve passenger experience, perform seamless authentication, enhance the cybersecurity posture of the transport operators, break down data silos existing among stakeholders, and better support Passenger with Reduced Mobility (PRM) and coordination among operators. This paper presents some of such solutions where privacy is the keystone.