Exploring the Path of Digital Transformation in Healthcare in Bosnia and Herzegovina
摘要
This paper explores the current state of digital transformation (DT) in the healthcare sector of Bosnia and Herzegovina, focusing on infrastructure, education and regional positioning. DT entails the strategic integration of technologies such as artificial intelligence (AI), electronic health records (EHR) and telemedicine to enhance decision-making and healthcare delivery. While notable advancements have been made, particularly in diagnostic imaging and pilot AI projects, progress remains uneven due to fragmented infrastructure and the absence of national standards for interoperability. Through a mixed-methods approach combining literature review, stakeholder surveys and field visits, the study reveals deficiencies in digital health literacy and training among healthcare professionals and students. Survey data show low adoption rates of digital tools, limited system interoperability and inadequate institutional support for training. Over 85% of students reported that digital tools are not included in their curricula, highlighting an urgent need for curriculum reform. A comparative analysis with regional and international examples shows that coordinated national strategies and investment in digital infrastructure can drive more effective transformation. These countries demonstrate the benefits of centralized governance, AI integration and scalable platforms for EHR and telemedicine. The findings suggest that Bosnia and Herzegovina must adopt a unified digital health strategy, invest in workforce development and foster public-private innovation ecosystems. These steps are important to modernizing healthcare, improving patient outcomes and preparing future professionals for a technology-driven health environment.