Developing Mission Statements Outside of an Understanding of Organizations as Machines
摘要
When preparing mission statements, “catch-all” statements always have spontaneous plausibility; “We do everything that belongs to modern human resources work” sounds good at first. Working on people and on organizational structures; consulting on experts and processes; peace and freedom—or as was often said in the 1970s, “peace, love and happiness.” These ideas sound good because they suggest that everything can be optimized at the same time; we optimize people, and we optimize the organizational structure. We are experts in a particular issue and simultaneously shape the processes. We are getting peace, freedom, joy, and we get to eat our cake too.