This paper investigates the potential of John Maeda’s Laws of Simplicity to inform user experience redesign, discussing how the laws were applied, an approach not explored in previous studies. We drew on the laws to inform the redesign of an educational social network developed for teachers, students, and other stakeholders interested in education. The redesign was a challenging task because it involved a legacy system combining social networking and repository features, and should meet the needs of various stakeholders in a socioeconomically diverse reality with different barriers to accessing information and knowledge. Adopting Action Research as the research method, we applied the Laws of Simplicity and conducted five Thinking Aloud sessions over six months in focus groups with a total of 21 participants. The application of the Laws of Simplicity to inform the user experience redesign resulted in a simpler system interface, reducing the time required to complete tasks and making the social network easier to navigate. The findings led to a discussion of the benefits and challenges of applying the Laws of Simplicity to support user experience redesign and to the formulation of guiding questions for using these laws. Finally, we conclude that the Laws of Simplicity can effectively inform user experience redesign, and we encourage further studies to explore their application in different HCI contexts.

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Applying the Laws of Simplicity to Redesign an Educational Social Network

  • Jonas Lopes Guerra,
  • Deógenes P. Junior da Silva,
  • Krissia M. L. Menezes,
  • Roberto Pereira

摘要

This paper investigates the potential of John Maeda’s Laws of Simplicity to inform user experience redesign, discussing how the laws were applied, an approach not explored in previous studies. We drew on the laws to inform the redesign of an educational social network developed for teachers, students, and other stakeholders interested in education. The redesign was a challenging task because it involved a legacy system combining social networking and repository features, and should meet the needs of various stakeholders in a socioeconomically diverse reality with different barriers to accessing information and knowledge. Adopting Action Research as the research method, we applied the Laws of Simplicity and conducted five Thinking Aloud sessions over six months in focus groups with a total of 21 participants. The application of the Laws of Simplicity to inform the user experience redesign resulted in a simpler system interface, reducing the time required to complete tasks and making the social network easier to navigate. The findings led to a discussion of the benefits and challenges of applying the Laws of Simplicity to support user experience redesign and to the formulation of guiding questions for using these laws. Finally, we conclude that the Laws of Simplicity can effectively inform user experience redesign, and we encourage further studies to explore their application in different HCI contexts.