This study presents a bibliometric analysis of scholarly literature on technology-related stressors in flexible working arrangements (FWAs), with a focus on informing the human-centric design of digital workplaces. Using a systematic search across four major databases and forward snowballing, 32 articles indexed in Web of Science were analysed. The field has experienced rapid growth since 2020, with a notable increase in international collaboration, though research remains concentrated in the Global North. The analysis identified core journals, influential authors, and foundational works. Conceptual structure analysis revealed three main research clusters: the work-life technology interface, application of the Job Demands-Resources (JD-R) framework, and employee well-being in ICT-supported FWAs. Thematic analysis showed a post-pandemic shift toward well-being, work engagement, and coping, reflecting an increasing emphasis on human-centric outcomes. The findings underscore the importance of designing digital workplaces that balance technological efficiency with employee autonomy, psychosocial support, and well-being. Limitations include the small sample size, reliance on abstract-based conceptual analysis, exclusion of non-indexed literature, and the Eurocentric bias in the data set. The results provide a foundation for future research and practice in developing sustainable, human-centric digital work environments.

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Designing Human-Centric Digital Workplaces: A Bibliometric Analysis of Technology-Related Stressors in Flexible Working Arrangements

  • Hasan Koç,
  • Jennifer Hynes

摘要

This study presents a bibliometric analysis of scholarly literature on technology-related stressors in flexible working arrangements (FWAs), with a focus on informing the human-centric design of digital workplaces. Using a systematic search across four major databases and forward snowballing, 32 articles indexed in Web of Science were analysed. The field has experienced rapid growth since 2020, with a notable increase in international collaboration, though research remains concentrated in the Global North. The analysis identified core journals, influential authors, and foundational works. Conceptual structure analysis revealed three main research clusters: the work-life technology interface, application of the Job Demands-Resources (JD-R) framework, and employee well-being in ICT-supported FWAs. Thematic analysis showed a post-pandemic shift toward well-being, work engagement, and coping, reflecting an increasing emphasis on human-centric outcomes. The findings underscore the importance of designing digital workplaces that balance technological efficiency with employee autonomy, psychosocial support, and well-being. Limitations include the small sample size, reliance on abstract-based conceptual analysis, exclusion of non-indexed literature, and the Eurocentric bias in the data set. The results provide a foundation for future research and practice in developing sustainable, human-centric digital work environments.