This chapter explores the transformative potential of artificial intelligence (AI) in education, particularly the role of chatbots in supporting both students and teachers. While chatbots are not new, recent advancements like ChatGPT have broadened their application in schools. This chapter delves into how chatbots can enhance teaching and learning by supporting lesson planning, offering immediate feedback, and personalising learning experiences. The chapter also examines critical considerations, such as ethical implications, AI literacy, and potential biases that must be addressed when incorporating chatbots into education. Additionally, the impact of chatbot usage on student well-being, a crucial aspect of education, is discussed. Through an analysis of existing literature, this chapter offers a comprehensive overview of both the opportunities and challenges presented by chatbot use in the educational landscape. Concluding with insights on future directions, it highlights the importance of carefully balancing technological innovation with the foundational human elements of teaching.