This conceptual paper presents a theoretical framework that delineates how a firm can attain strategic agility by acquiring analytics-driven, real-time insights, thereby empowering it to sustain a competitive edge in an increasingly dynamic and competitive marketplace. Grounded in the resource-based view, it is argued that marketing analytics capability functions as a critical resource that contributes to the achievement of sustained competitive advantage; contingency theory underscores the necessity of strategic market agility in responding effectively to external contingencies. The paper explores the theoretical implications of harnessing these capabilities in a rapidly evolving digital landscape and proposes avenues for future research aimed at validating and extending the proposed framework.

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Harnessing the Power of Marketing Analytics for Sustained Competitive Advantage: Strategic Market Agility as a Mediator

  • Ahmad Azmi Mohd Ariffin,
  • Kifayat Nahiyan Rafi,
  • Nik Mohd Hazrul Nik Hashim,
  • Norzalita Abd Aziz

摘要

This conceptual paper presents a theoretical framework that delineates how a firm can attain strategic agility by acquiring analytics-driven, real-time insights, thereby empowering it to sustain a competitive edge in an increasingly dynamic and competitive marketplace. Grounded in the resource-based view, it is argued that marketing analytics capability functions as a critical resource that contributes to the achievement of sustained competitive advantage; contingency theory underscores the necessity of strategic market agility in responding effectively to external contingencies. The paper explores the theoretical implications of harnessing these capabilities in a rapidly evolving digital landscape and proposes avenues for future research aimed at validating and extending the proposed framework.