Communication is an essential aspect of human interaction and a necessity that enable individuals to express their feelings, their thoughts and desires. When people communicate with each other, they may expect some form of response from the other person, which can either be verbal or non-verbal. Statistically, the majority of communication is attributed to body language, with a quarter, being the tone of voice and only a fraction attributed to the words spoken. Dementia affects the areas of the brain that enable people to verbalise or identify the right words, to receive information and to understand what is being said. The person living with dementia might have problems expressing language, known as expressive aphasia (when the person knows what they want to say, but fail to do so) or receptive aphasia, (where they are unable to take in the information that is being said to them). This can prove frustrating for the person living with dementia, and when staff attempt to rush them during communication, this can lead to agitation and distress.