This study proposes the Blueprint PBL-Process Mapping, an educational design for undergraduate Business Process Management (BPM) courses that integrates Project-Based Learning (PBL) with the demands of next-generation BPM. Adopting a qualitative and exploratory approach, the study unfolds in three sequential phases: (1) the development of a course blueprint grounded in six pedagogical dimensions that integrate next-generation BPM drifts; (2) prospective validation through focus groups with former students; and (3) refinement and consolidation of the blueprint based on the pedagogical value and feasibility of the recommendations. Findings from the focus groups suggest that the course design supported the development of analytical reasoning, critical thinking, and process-oriented mindsets—particularly through engagement with real-world cases and emerging technologies such as AI agents. The blueprint is designed to foster a more meaningful integration of technical and emergent skills, promote student awareness of ethical and sustainable process management, and respond to the need for conversational and autonomous digital environments. This contribution provides BPM educators with a prospectively validated, replicable, and adaptable teaching blueprint that bridges the academic–industry gap and supports the professionalization of BPM education.

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Educating for Next-Generation BPM: A PBL-Process Mapping Blueprint Anchored in the Drifts of the Digital Era

  • Silvia Dallavalle,
  • Luiz Ricardo Brito Ribeiro,
  • Sérgio Adriany Santos Moreira

摘要

This study proposes the Blueprint PBL-Process Mapping, an educational design for undergraduate Business Process Management (BPM) courses that integrates Project-Based Learning (PBL) with the demands of next-generation BPM. Adopting a qualitative and exploratory approach, the study unfolds in three sequential phases: (1) the development of a course blueprint grounded in six pedagogical dimensions that integrate next-generation BPM drifts; (2) prospective validation through focus groups with former students; and (3) refinement and consolidation of the blueprint based on the pedagogical value and feasibility of the recommendations. Findings from the focus groups suggest that the course design supported the development of analytical reasoning, critical thinking, and process-oriented mindsets—particularly through engagement with real-world cases and emerging technologies such as AI agents. The blueprint is designed to foster a more meaningful integration of technical and emergent skills, promote student awareness of ethical and sustainable process management, and respond to the need for conversational and autonomous digital environments. This contribution provides BPM educators with a prospectively validated, replicable, and adaptable teaching blueprint that bridges the academic–industry gap and supports the professionalization of BPM education.