Making cultural heritage accessible in digital form is an important task of libraries. This is a major tool in increasing the effectiveness of libraries. To do this in a user-friendly, measurable, and optimal way, many other (library) areas of work need to be involved. Managing these requires the creation of new departments, but typically involves extending or reorganising the tasks of existing departments or organising and introducing new workflows and thus new rules. As a result, the library's service portfolio will change, with new digital content services and thematic collections being created and the impact of library services on research and development will change and grow. In addition, libraries will face issues such as the licensing of digital documents, the introduction of standards, the use and development of digital text recognition tools, quality assurance issues, sustainability, new opportunities, and challenges in ensuring equal opportunities, and new levels of service for readers with disabilities. In my study, I would shed new light on the fact that digitization does not end with the purchase of a scanning device and associated software and pressing the "scan" button. This is just the beginning… And the impact of this process is reflected in the increasing influence of library services on research and development, increasing the social impact of libraries.