Foundations of Consumer Neuroscience
摘要
Consumer neuroscience is, to some extent, defined by its methodologies. Traditional consumer research relies upon traditional behavioral techniques, such as examining choice, asking people to provide self-report ratings, and measuring response time. Consumer neuroscience utilizes many of these tools but also employs neuroscientific methodologies, including eye-tracking, psychophysiology, neuroimaging, and circulating hormones. The present chapter examines how these tools have shed light on a range of domains. I focus here on brands, brand personalities, neuroforecasting, and purchase decisions. With respect to brands, I discuss findings from work comparing two brands (e.g., Coke and Pepsi) as well as multiple brands. For brand personalities, I discuss how brands are judged compared to people and novel neural techniques for capturing brand personality judgments. The neuroforecasting section discusses a range of types of predictions made using neural data. In investigating pricing and purchasing, I review a host of evidence from different paradigms. Across these topic areas, I review a range of types of evidence, including data from functional magnetic resonance imaging, circulating hormones, and lesion research, among others. In each case, evidence from neuroscience provides novel insight into a process that guides consumer behavior.