Robotic Process Automation (RPA) continues to be a key mechanism for driving process improvement. However, increased technology use and complexity are known to increase occurrences of technostress for employees. Technostress has two sides: techno-distress causing negative outcomes such as burnout and decreased productivity, while techno-eustress increases motivation, generating superior process outcomes. Efforts by managers to address technostress may be ineffective if they lack insight into which employees are affected and the specific nature of the stress experienced. The existence of both positive and negative forms of technostress in the context of RPA remains largely unexplored. This early exploratory study examines how technostress manifests in RPA, identifying positive and negative effects on human and digital agents such as bots. These findings inform targeted technostress mitigation strategies to maximise the benefits of RPA in process improvement. A systematic review of qualitative data, using an agentic lens on participation and a spectrum view of technostress, revealed both techno-eustress and techno-distress, the light and dark sides of technostress in the RPA environment. End-users and developers reported positive effect (techno-enrichment, techno-mastery) but also faced challenges: notably techno-insecurity, techno-complexity, and techno-overload. Cyber-physical technostress was identified was identified in relation to RPA bots, especially techno-complexity when environmental inconsistencies disrupted their performance. These findings inform targeted technostress mitigation strategies, including early communication of RPA implementation intent, ongoing stakeholder training, and celebrating successes. These measures aim to effectively support employees effectively and enhance the overall benefits of RPA in achieving business process improvement.