Bridging IT and Business Through Low-Code: Organizational Impact and Social Alignment in Norwegian Enterprises
摘要
Leveraging the emerging promise of low-code development platforms (LCDPs), this study investigates their role in enhancing IT-business alignment within Norwegian enterprises, with a specific focus on the social dimension. Employing an exploratory, inductive case study methodology, in-depth interviews reveal that LCDPs primarily foster a collaborative arena for knowledge exchange between IT and business units rather than directly bridge the technical gap. Findings indicate that the use of LCDPs significantly improves social alignment by enhancing communication, shared understanding, and governance practices. In response, the study introduces a novel conceptual framework to assess social alignment maturity, emphasizing the critical importance of targeted training and robust governance mechanisms. Furthermore, the research identifies key organizational enablers and inhibitors ranging from internal readiness to structural barriers that shape the effective deployment of low-code solutions. This study contributes to the limited academic literature on low-code technologies and social alignment by synthesizing insights from empirical data with established information systems theory. It offers both theoretical and practical implications, providing a foundation for further research and guiding practitioners in leveraging LCDPs to facilitate IT-business collaboration, drive strategic agility, and support digital transformation initiatives.