Despite the pervasive presence of ‘information’ in modern society, the concept of information is ambiguous due to its multiple and dissimilar definitions across research contexts. While Information Systems (IS) research has long focused on the Information Technology (IT) artifact, scholars argue that information itself has been overlooked. In parallel, the primary focus in Archival Science has traditionally been on records and archives rather than information. Digital transformation and technological development have challenged established principles, requiring interdisciplinary dialogue. This paper analyses and discusses the meaning of the concept of information at the intersection of the IS research and archival research fields, with a focus on e-government as a meeting ground for these disciplines. Using Buckland’s four aspects of information, the paper examines whether the concept can serve as a boundary object to bridge the disciplines. Based on an examination of seminal work in the information systems and archival research fields, this paper analyses and discusses the concept of information, exploring how different perspectives can foster mutual understanding. Findings suggest that the concept of information lacks the consistency needed to function as a boundary object due to its varying use and meaning between and within the two disciplines. Findings also suggest that while the IS research field treats information as a more central theoretical concept, the archival research field has a more pragmatic and context-based approach. The paper suggests Buckland’s categorization of information to clarify and communicate the meaning of information, recognizing nuance rather than seeking a universal definition.

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‘Information in All Its Different Guises’: Exploring the Elusive Concept of Information

  • Erica Hellmer,
  • Anneli Sundqvist

摘要

Despite the pervasive presence of ‘information’ in modern society, the concept of information is ambiguous due to its multiple and dissimilar definitions across research contexts. While Information Systems (IS) research has long focused on the Information Technology (IT) artifact, scholars argue that information itself has been overlooked. In parallel, the primary focus in Archival Science has traditionally been on records and archives rather than information. Digital transformation and technological development have challenged established principles, requiring interdisciplinary dialogue. This paper analyses and discusses the meaning of the concept of information at the intersection of the IS research and archival research fields, with a focus on e-government as a meeting ground for these disciplines. Using Buckland’s four aspects of information, the paper examines whether the concept can serve as a boundary object to bridge the disciplines. Based on an examination of seminal work in the information systems and archival research fields, this paper analyses and discusses the concept of information, exploring how different perspectives can foster mutual understanding. Findings suggest that the concept of information lacks the consistency needed to function as a boundary object due to its varying use and meaning between and within the two disciplines. Findings also suggest that while the IS research field treats information as a more central theoretical concept, the archival research field has a more pragmatic and context-based approach. The paper suggests Buckland’s categorization of information to clarify and communicate the meaning of information, recognizing nuance rather than seeking a universal definition.