Process mining plays a crucial role in understanding and optimizing organizational workflows by leveraging event log data that captures the historical dynamics of business processes. However, the complexity of business process dynamics makes them challenging to analyze, even with graph models automatically extracted from historical data analysis. This complexity is exacerbated by recent trends in organizing event data. This paper addresses these challenges by proposing a method for extracting declarative knowledge based on sequential association rules, optimized for the newly proposed standard of object-centric event logs, and illustrating the interpretation of the discovered rules through various examples. The effectiveness of the method is demonstrated through an experiment using real-world data from a financial institution’s loan application process. The results reveal situations that require in-depth study, which can support compliance verification tasks as well as process monitoring and optimization efforts.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

Towards Declarative Knowledge in Business Processes Through Sequential Association Rules

  • Elio Ribeiro Faria Junior,
  • Marcelo Lisboa Rocha,
  • Pedro Otavio Teixeira Mello,
  • Marcelo Fantinato,
  • Sarajane Marques Peres

摘要

Process mining plays a crucial role in understanding and optimizing organizational workflows by leveraging event log data that captures the historical dynamics of business processes. However, the complexity of business process dynamics makes them challenging to analyze, even with graph models automatically extracted from historical data analysis. This complexity is exacerbated by recent trends in organizing event data. This paper addresses these challenges by proposing a method for extracting declarative knowledge based on sequential association rules, optimized for the newly proposed standard of object-centric event logs, and illustrating the interpretation of the discovered rules through various examples. The effectiveness of the method is demonstrated through an experiment using real-world data from a financial institution’s loan application process. The results reveal situations that require in-depth study, which can support compliance verification tasks as well as process monitoring and optimization efforts.