Beyond an Instrumental-Rational Narrowing in the Design of Organizations
摘要
When one reads reports and descriptions of projects about the change of organizational structures in companies, public administrations, hospitals or schools, they are characterized by a high degree of consistency, conclusiveness and rationality. Regardless of whether it is about a continuous improvement process, the development of a new company strategy or the establishment of a team-oriented structural organization—the success stories are generally dominated by depictions of rationally planned reorganizations. Obstacles, resistance, uncertainties and the unforeseeable are certainly reported on; however, these problems are, as a rule, successfully conquered by those responsible for the process (who are often the same as the authors of the reports) thanks to sudden inspiration, a newly developed tool or a bold intervention. According to the content of the report, in any well planned, flexibly scaled reorganization process, the participants should be able to deal with such challenges.