Human-Centred Design Approach to Find User Requirements for a Status Monitoring System in a Remote and Autonomous Multivessel Operation
摘要
The maritime industry is advancing towards the implementation of autonomous cargo shipping operations on a commercial scale, significantly transforming the nature of work for maritime officers. Vessels controlled from land-based operation centers and the capability to simultaneously operate multiple ships demands new control tools for effective monitoring. Our study seeks to understand the context and user requirements of future operators through HCD process. User requirements for a status monitoring tool were refined through expert participation and a first-phase prototype was designed and evaluated. Key findings reveal that an accessible tool providing a simplified view of operational assets, with alerts contextualized within the mission, enhances situational awareness and communication within heterogeneous teams. Our study contributes to the conference theme by addressing the future requirements of remote maritime operators concerning system status monitoring through HCD process.