Jordanian Commercial Banks’ Readiness to Adopt Blockchain Technology
摘要
This chapter achieves the administrative, technical, and human readiness of Jordanian commercial banks to adopt blockchain technology and provide high-quality financial services to all customers. This study described and analyzed the phenomena using descriptive analysis. A questionnaire was created to assess study variables, validate their correlations, and interpret the data to get the intended outcomes. The study included all 12 Amman Stock Exchange-listed commercial banks till 2023. These banks’ managers of branches, leaders of departments, financial department personnel, computer systems, and programs, including customer service were the research sample. The 300 electronic surveys were sent to specified banks, and 269 were collected. (11) questionnaires were removed owing to identical replies, leaving (258) for statistical analysis using SPSS. Jordanian commercial banks’ administrative, technical, and human preparedness to adopt blockchain had a statistically significant influence. The research suggested rising interest in the technology’s blockchain due to its potential benefits to the bank and its obligation to enhance human preparedness.