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The basic operation procedure creates a clear infrastructure delivery system which outlines processes and methods within the institutions in built environment for the delivery or maintenance of infrastructure in a systematic, disciplined, uniformly integrated, and auditable manner. This study aims to investigate factors affecting the competency of the tendering professional team with an aim of developing an automation model for tendering processes at the KwaZulu-Natal (KZN) Department of Public Works (DPW), South Africa. The study was conducted at the KZN DPW. Simple random and convenience sampling techniques were adopted A total of 50 architects, 50 quantity surveyors, 100 contractors and 100 construction managers were surveyed. The findings reveal that information sharing, ineffective communication and unethical practices are the factors contributing to incompetency of tendering professional team at KZN DPW. These therefore suggest the development of automated tendering model to improve the effectiveness of tendering system caused by incompetence of the tendering professional team.

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Assessing Factors Affecting Competency of Tendering Professional Team for the Development of Automated Tendering Model: A Case of KwaZulu-Natal Department of Public Works

  • 会议论文

  • 发表日期：

    2025年

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  • Scelo Mhlongo,
  • Aiyetan Ayodeji Olatunji

摘要

The basic operation procedure creates a clear infrastructure delivery system which outlines processes and methods within the institutions in built environment for the delivery or maintenance of infrastructure in a systematic, disciplined, uniformly integrated, and auditable manner. This study aims to investigate factors affecting the competency of the tendering professional team with an aim of developing an automation model for tendering processes at the KwaZulu-Natal (KZN) Department of Public Works (DPW), South Africa. The study was conducted at the KZN DPW. Simple random and convenience sampling techniques were adopted A total of 50 architects, 50 quantity surveyors, 100 contractors and 100 construction managers were surveyed. The findings reveal that information sharing, ineffective communication and unethical practices are the factors contributing to incompetency of tendering professional team at KZN DPW. These therefore suggest the development of automated tendering model to improve the effectiveness of tendering system caused by incompetence of the tendering professional team.