The Dynamics of Isolation and Retention Among Female Remote Workers: Voices from Saudi Arabia
摘要
Drawing on the Social Identity Theory (SIT), this paper examines the impact of remote working on job-related behaviors, with a focus on turnover intention (TI). Using a qualitative approach through semi-directed interviews, the study captures the effects of remote working on female Saudi employees. The findings indicate that remote working led to heightened professional and social isolation among this population, which, in turn, intensified their propensity to leave their current companies. Notably, isolation serves as a critical mediating factor in this relationship. While this research focuses on examining the drawbacks of remote working on employees’ outcomes in Saudi Arabia, there may be similarities across all the Gulf Cooperation Council (GCC) countries. Against the backdrop of a highly competitive environment in the GCC, the findings underscore significant implications for the formulation and assessment of remote working policies. Furthermore, this study offers an overview of the potential challenges experienced by digital workers and highlights the pressing need for Saudi HR leaders and policymakers to devise strategic interventions that mitigate isolation and foster a sustainable work environment. Finally, the findings of this study would raise awareness among policymakers about the importance of designing HR policies that prevent this phenomenon and foster sustainable well-being among employees in KSA.