This chapter deals with the basic principles of conflict settlement and de-escalation. We indicate how conflicts can be identified, analyzed, and dealt with. We also briefly discuss techniques for dealing with social conflicts, such as mediation, negotiation, and moderation. In this chapter, the practical benefits of the theoretical perspective on dealing with conflict become clear.

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The ‘Abatement’ of Conflicts: Between Settlement (Dahrendorf) and Disintegration (Luhmann)

  • Ansgar Thiel,
  • Olaf Kühne

摘要

This chapter deals with the basic principles of conflict settlement and de-escalation. We indicate how conflicts can be identified, analyzed, and dealt with. We also briefly discuss techniques for dealing with social conflicts, such as mediation, negotiation, and moderation. In this chapter, the practical benefits of the theoretical perspective on dealing with conflict become clear.