A reference model is a model of something that contains a fundamental objective or idea of something and can be established as a reference for multiple purposes. We performed an analysis based on a reference model following the Spanish Ministry of Health’s document of standards and recommendations to achieve better care, efficiency, and uniformity in emergency services. This standard describes the guidelines and resources needed in hospital emergency services for better patient care. We also analyzed the standards of emergency services in the following countries: the United States, the United Kingdom, Germany, Canada, Paraguay, Argentina, the United Arab Emirates, and Turkey. The objective of the research is to analyze the efficiency of the Spanish model following its reference standard compared to the standards of other countries, to explore how the Spanish emergency service would work using the parameters of the emergency service standards compared to the standards of different countries, specifically the KPI we analyzed is the Door to the Doctor (DtD), through simulation. It was concluded that in some countries, DtD times improve compared to the Spanish reference standard, and in some cases, they worsen.

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Preliminary Comparison of Different EDs Performance, Using Simulation

  • Ramona Galeano,
  • Alvaro Wong,
  • Dolores Rexachs,
  • Remo Suppi,
  • Eva Bruballa,
  • Francisco Epelde,
  • Emilio Luque

摘要

A reference model is a model of something that contains a fundamental objective or idea of something and can be established as a reference for multiple purposes. We performed an analysis based on a reference model following the Spanish Ministry of Health’s document of standards and recommendations to achieve better care, efficiency, and uniformity in emergency services. This standard describes the guidelines and resources needed in hospital emergency services for better patient care. We also analyzed the standards of emergency services in the following countries: the United States, the United Kingdom, Germany, Canada, Paraguay, Argentina, the United Arab Emirates, and Turkey. The objective of the research is to analyze the efficiency of the Spanish model following its reference standard compared to the standards of other countries, to explore how the Spanish emergency service would work using the parameters of the emergency service standards compared to the standards of different countries, specifically the KPI we analyzed is the Door to the Doctor (DtD), through simulation. It was concluded that in some countries, DtD times improve compared to the Spanish reference standard, and in some cases, they worsen.